Sumit BiswasZascar Consulting

 

A Consulting, Planning and Business Transformation Director

Working since 1986 on all aspects of business change

 

 

End-to-end business change

 

 

 

 

Approaches

 

Operational strategy formulation:

Analysis and business options evaluation, to determine direction, objectives and measures

 

Strategic planning:

Business plan creation, portfolio management and prioritisation, organisational governance and effectiveness

 

Business change leadership:

Cross-organisational change and transformation design, mobilisation and delivery

 

Process-led change:

Process redesign, and continuous improvement

 

 

Applications

 

Developing the customer experience:

Service experience, culture development and operational change

 

Embedding sustainability and corporate responsibility:

Building sustainability into the corporate agenda, gaining understanding, buy-in and momentum

 

Reconfiguring businesses:

Business integration, organisational restructuring and benefits realisation

 

 

 

 

Working style

 

Attributes

·         Forms direction from data, analysis and options

·         Creates clarity, structure and alignment

·         Gains senior buy-in to change

·         Implements through engagement and team facilitation

 

Staffing

·         Cost effective – partner level perspectives, yet hands-on

·         Will lead in-house project teams or provide associates where appropriate

 

Diverse experience

 

Skills already applied in:

·         Mobile telecommunications, cable, consumer products, retail, customer service, corporate social responsibility, visitor attractions

a wide range of scale:

·         On the management team, 10000-employees/£5 bn turnover

·         Small charity support

 

 

 

 

 

 

Biography

In-house business change –  FTSE100 Corporates

·        Programme Director for Vodafone UK

·        Director of Planning at Telewest’s General Cable franchise

·        Senior service, project, line and strategy positions with Thorn’s retail and service businesses

 

Consulting

·        Bain and Company

·        Independent consulting (1999; 2004 on)

 

 

Contact

 

The Barns

Netherton

ABINGDON

Oxon

OX13 5LS  

 

Enquiries: info@sumitbiswas.com

 

Mobile 07836 669658 

Tel      0870 950 4563  

Fax     0870 950 4573